If issue recurs after trying another PHD or no PHD Unit is available, please call Dell Technical Support to advise. If error recurs with the PHD Unit re-seated please try another PHD from a working 2130CN Laser Printer (if available).ħ. Protecting Cover and Packing Tape (1 - Cover, 2 - Tape)Ħ.
> Remove the packing tape by pulling straight out Be careful to avoid scratching the transfer belt. > Lift up the PHD unit from the printer. > Remove the PHD unit toward you by pulling it by the left and right handles. > Rotate the four stoppers of the PHD counter-clockwise 90 degrees to release the locks Do not cover the left and right of the belt guards with the paper. > Put a piece of paper on the transfer belt to protect it from scratches and from light damage. If 007-371 or 007-372 Restart Printer Error recurs please remove the PHD Unit and remove any packaging. dell lazar printer and I am getting a 007-371 message says contact support it is a C1660W my old one was giving me the same problem and I. The addresses arent printing in the right place. I am trying to print envelopes using Microsoft word and my Dell C1765nfw printer. To resolve this error please try the following steps:ĥ. I have a Dell E525w color laser printer running on a brand new iMac. This issue relates to an error with the PHD (Photoconductive) Unit. I would apply it to my 1765 if only I knew where the "Photoconductive Unit" was. I have the same issue. Found an article on net with solution should our printer be a 21330cn. Thank you in advance for any help you can provide. I looked in dell's and other forums, but couldn't find a clear answer, just a suggestions that the printer's head device might be faulty. I sent an email to dell support but got no answer.
#DELL C1765NFW TONER SAME AS DELL E525W TONER MANUAL#
I would want to know what does this error mean (printer's manual for this error just states to contact support), and what should I do. I even changed all the toners to new ones (even though some of them still had more than 50% of powder left) - it still didn't print in color. I tried printing in black and white and it worked, but after requesting to print in color I got the same error message. The problem still appeared, and I was getting the same error. I also removed and checked all toner cartridges. I looked for any jammed papers or other small items in it from the front, and after opening rear panel, from the back, but there didn't seem to be anything. One of the toners was changed not too long ago, but it still printed just fine after the change. I also tried printing from USB and copying - same error.
The same happened after I restarted it and tried again.
Upon requesting to print it loaded up and prepared like normally, but just before printing it became silent (sounded like it suddenly shut off) and error message appeared on it's panel screen with error 007-371, Code:1000000. It was working fine until couple months ago. I have a printer (DELL c1765nfw) that I bought last year in May (warranty lasts until May 2017).
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